Christmas Day

Meeting our guests at the main door, making cups of tea, or making sure that everyone leaves the premises safely, are just some of the numerous tasks involved in ensuring the smooth running of Norwich Open Christmas. The day is a hugely rewarding experience, and we hope that you enjoy yourself as much as our guests do! 

Norwich Open Christmas will be taking place at The King's Centre, Norwich. Below, find all the information that you'll need for Christmas Day. 

Norwich Open Christmas 2024 venue
The King's Centre, Norwich will be the venue for Norwich Open Christmas 2024. Our Christmas celebration will run as normal from 11:00 to 17:00 on 25 December - lunch, clothes and entertainment will be freely available to anyone that joins us! 

Registered volunteers

• Volunteers must be at least 16 years of age on Christmas Day. 
• Only volunteers who have registered to assist with Norwich Open Christmas 2024 can attend on Christmas Day.
• We are not able to register volunteers on Christmas Day, nor can we allow registered volunteers to bring non-registered family or friends to assist.
• Remember to bring your confirmation of registration with you - this will be sent to you in the post or via email in December. ​

Tasks

• There are a lots of tasks that need to be carried out on Christmas Day to make Norwich Open Christmas run as smoothy as possible.​

When and where

​Date: 25 December
Time: The nature of Norwich Open Christmas means that we can never completely predict how much work there will be to do, but an outline of the day can be found here.
Location: The King's Centre, King Street, Norwich, NR1 1PH

THE KING'S CENTRE, KING STREET
NORWICH
NR1 1PH

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Parking

• There is no parking available at the King's Centre. Find out more about parking on their website: www.kings-centre.com/venue-parking/
• The nearest multi-storey car parks are (we expect these to charge on Christmas Day):
  • Rose Lane car park
  • Riverside car park
• Other car parks you could use on the day include (these may not charge on Christmas Day, but there is no guarantee):
  • Alan Boswell Group Car Park, Prospect House, Rouen Road, NR1 1RE
  • Rouen Road Car Park 
    ​www.norwich.gov.uk/directory_record/860/rouen_road_car_park_nr1_1qu
  • Mountergate RCP Parking 
    ​www.rcpparking.com/car-parks/norwich-mountergate?utm_source=Google&utm_medium=Yext

ROSE LANE CAR PARK
NORWICH
NR1 1PY

RIVERSIDE CAR PARK
NORWICH
NR1 1WT

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​Arriving at The King's Centre

Signing in and out

• Please arrive at The King's Centre 15 to 30 minutes before your shift begins so that you can attend a full briefing for the event. 
• You will be advised where the briefing is being held when you arrive at The King's Centre. After the briefing, you will be allocated your task(s) for the day. ​​​​

• When you first arrive at The King's Centre for your shift, you will have to sign in at the volunteers reception desk. Always sign in and out at the volunteers desk when joining or leaving a shift. ​
• Volunteer drivers - once you have signed in at the volunteer reception desk, you must then report to the transport desk. 

Volunteer wellbeing

What to wear and what to eat

• Norwich Open Christmas can be both physically and emotionally demanding for a number of reasons.
• Take a 'time-out' as and when you need one, and if you feel it would help to talk to someone, we have a number of volunteers who are trained to support you.
• Do inform a hall manager if you take a break so your allocated task can be covered. 

• When signing in, you will receive a named volunteer badge which you should wear throughout the day.​
• Feel free to dress casually; we do recommend comfy footwear and to bring layers so that you can wrap up warm in case you are assigned a task outside. 
• ​​We have an attended cloakroom available for volunteers to leave coats.  We cannot accept responsibility for any item of value that is lost.​
• To ensure you have something to eat throughout the day, please remember to bring a packed lunch with you. ​Tea, coffee, biscuits, and hopefully some mince pies, will be provided.